Privacy policy

Last updated: 10 October 2025
Location: Omsk, Russian Federation

This Privacy Policy describes how ISS Art (“Company”, “we”, “our”, or “us”) collects, uses, and protects personal data of users (“User”, “you”) when visiting our website available at https://issart.com (“Website”).

By using the Website, you confirm that you have read and understood this Policy and agree to the terms of processing your personal data.

1. GENERAL PURPOSE

This Policy is designed to ensure transparency regarding how we collect, store, process, and protect personal data, as well as to inform Users about their rights and our obligations under applicable data protection laws, including the Federal Law of the Russian Federation No. 152-FZ “On Personal Data”.

2. PURPOSES OF PERSONAL DATA COLLECTION

We collect and process personal data for the following purposes:

To identify and authenticate the User;

To provide access to personalized sections of the Website (e.g., project cost information, internal materials);

To communicate with the User, including sending notifications, feedback responses, and handling inquiries;

To provide technical and customer support;

To send marketing and informational materials (only upon explicit consent);

To improve the functionality, security, and user experience of the Website;

To comply with legal obligations and respond to lawful requests from authorities.

3. LEGAL BASIS FOR PROCESSING

We process personal data on the following legal grounds:

User’s consent (Article 6, Federal Law No. 152-FZ);

Fulfilment of contractual obligations to the User;

Compliance with legal obligations imposed on ISS Art;

Legitimate interests pursued by ISS Art (for example, ensuring information security and preventing fraud).

4. CATEGORIES OF PERSONAL DATA

Depending on the User’s interaction with the Website, we may collect and process the following categories of data:

a) Identification data:

Full name

Email address

b) Technical data:

IP address

Browser type, device type, operating system, access time

Cookies and similar tracking technologies

c) Communication data:

Messages or requests sent via contact forms or email

We do not intentionally collect sensitive data (such as race, health information, or political opinions).

5. CATEGORIES OF DATA SUBJECTS

This Policy applies to:

Visitors of the Website;

Registered Users of ISS Art services;

Representatives of client companies interacting with ISS Art;

Job applicants submitting personal data through the Website.

6. PROCESSING CONDITIONS AND DATA RETENTION

Personal data is processed using both automated and non-automated means.

We store personal data only as long as necessary to achieve the purposes for which it was collected or to comply with legal obligations.

Data may be stored on servers located within the Russian Federation or in jurisdictions ensuring adequate data protection.

7. DISCLOSURE TO THIRD PARTIES

We may share personal data only in the following cases:

When required by law or government authorities;

With third-party contractors (hosting providers, analytics services, email delivery platforms) acting on our behalf under confidentiality agreements;

With the User’s explicit consent.

We do not sell or trade Users’ personal data.

8. DATA PROTECTION MEASURES

ISS Art applies administrative, technical, and organizational security measures, including:

Data encryption and secure data storage;

Restricted access to personal data based on necessity;

Regular security audits and malware scans;

Hosting on dedicated secure servers.

9. DATA SUBJECT RIGHTS

Users have the following rights regarding their personal data:

To access their personal data and request a copy;

To request correction or update of inaccurate or incomplete data;

To request deletion (“right to be forgotten”) when data is no longer necessary;

To withdraw consent to processing at any time;

To obtain information about third parties who have access to their data;

To object to certain types of processing (e.g., marketing communications).

Requests to exercise these rights should be sent to info@issart.com.

We respond to all requests within 30 calendar days of receipt.

10. DATA UPDATE, CORRECTION, AND DELETION PROCEDURE

To update or delete personal data, the User may:

Contact us directly via info@issart.com, or

Use personal account settings (if available).

Upon receiving a request, we verify the requester’s identity and process the request within the legal timeframe.

11. LIABILITY

ISS Art is responsible for ensuring that personal data is processed lawfully, securely, and only for legitimate purposes.

However, we are not liable for cases where:

The User has voluntarily disclosed personal data to third parties;

Data became public before our receipt;

Disclosure occurred under legal obligation.

12. DISPUTE RESOLUTION

Before seeking judicial remedies, the User must submit a written complaint to ISS Art.
We will review and respond within 30 calendar days.
If no agreement is reached, disputes shall be resolved under the laws of the Russian Federation in a competent court.

13. POLICY UPDATES

We reserve the right to update this Privacy Policy at any time.
The updated version will be published on https://issart.com, and the “Last updated” date will be changed accordingly.
The new Policy becomes effective immediately upon publication unless otherwise stated.

14. CONTACT INFORMATION

For questions, requests, or complaints regarding this Privacy Policy, please contact us at:

ISS Art, LLC
Omsk, Russian Federation
Email: info@issart.com

Website: https://issart.com